Teleresurs was founded in 2001 as a part of the Resurs Holding Group. The Nordic region is our primary market, where we have around 100 employees at locations in Helsingborg, Västerås, Strömstad and Olaine (Latvia). Our customers are mainly in the business areas of distance shopping, retail, travel and banking & insurance.
Teleresurs is a modern, flexible Contact Centre that delivers cost-efficient solutions for you and your customers. With commitment, knowledge and advanced technology, in only a few years we have developed to become a successful, well-established Contact Centre. Teleresurs delivers a wide range of high-quality services - personal, knowledgeable staff are our most vital weapon!
Customer reception is every company's face to the outside world and is of major importance in terms of speed and attitude.
We currently have more than 40 clients with markets covering the whole of Scandinavia. |
|
Why should you choose us?
| • |
Our employees undergo continuous training in both sales and customer care to make them as skilled and receptive as possible to all of our customers' needs and preferences. |
| • |
Our telephony platform is extremely advanced. Continuous investment in our technical platform helps us to optimise processes for our customers. The Internet and other digital media are growing ever stronger and generating new, fast communication opportunities. |
| • |
We are at the forefront of technical developments and master most new communication tools. |
| • |
We speak not only Swedish, but also Danish, Norwegian, Finnish and Latvian, as well as English when required. |
| • |
We can generate added value such as, for example, extra sales. |
Our customers are increasingly recognising the value of letting us take care of customer service, so that they can focus on their core business. Maybe it's also time for you and your company to have a helping hand in the area of customer service? |
